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eBay

Browse common questions about ebay.

Are my eBay business policies affected?

No: shipping, payment, and return policies stay exactly as you set them; sync touches quantities and prices only.

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Can I connect more than one eBay account?

Yes, each eBay account connects as its own channel with its own grant, sharing the same stock pool.

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Do eBay variation listings sync?

Yes, by child SKU: each variation's quantity syncs individually against your catalog's variants.

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Do I need an eBay Store subscription to use this?

No: the sync works with or without a Store; a Store changes your eBay fees and perks, not the connection.

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Will connecting relist or modify my eBay listings?

No. Pairing attaches by SKU to your live listings; watchers, sales history, and rank stay exactly where they are.

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Do I still need eBay's out-of-stock option?

Yes, turn it on: with live sync it becomes a belt-and-braces pair that preserves listings at zero without oversell risk.

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Do eBay GTC renewals affect the sync?

No: Good Til Cancelled renewals keep the same listing, so pairing and quantities carry straight through.

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Does sync interfere with Promoted Listings or my eBay ads?

No: promotion settings live on eBay untouched; sync keeps the promoted listings in stock, which is what makes ads pay.

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How does the eBay connection work?

Authorize through your own eBay account; order notifications arrive the moment a sale confirms and quantities update in seconds.

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How fast do eBay sales update my other channels?

In seconds: eBay sends an order confirmation event, the hub expands it to the affected SKUs and fans the new quantities out.

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What happens if I oversell on eBay?

A seller-caused cancellation counts as a defect against your account; prevention is structural, not disciplinary.

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