Are there setup fees or hidden costs?
No: no setup fee, no onboarding charge, no per-order or per-listing fees, just the published plan price.
Read the full answerCan I change plans later?
Whenever you like: upgrades apply instantly with prorated billing, downgrades at your next cycle. No contracts.
Read the full answerCan I switch between monthly and annual billing?
Yes, whenever it suits your cash flow; annual pricing effectively gives you two months free.
Read the full answerDo annual plans have the same features as monthly?
Identical features and quotas; annual only changes the billing cadence and effectively gives two months free.
Read the full answerDo prices change with my order volume?
No. Order volume never affects your price on any plan; only the number of connected channels does.
Read the full answerDo you have a free plan?
No, a 14-day full-featured trial instead: free plans in this category are capped samples that end at your first real month.
Read the full answerDo you offer annual billing?
Yes, effectively two months free: Standard $490, Plus $990, Professional $2,990 a year; Enterprise tailored.
Read the full answerHow do I cancel?
Self-service from the billing portal, one click, no call: before day 14 nothing is charged, after that you keep access to period end.
Read the full answerHow does the Enterprise plan work?
Unlimited channels and seats, unlimited history, plus SSO and IP allowlisting, shaped to your volume with us directly.
Read the full answerHow long is my sync history kept?
Sync history is retained 30 days on Standard, 90 on Plus, 365 on Professional, and without limit on Enterprise.
Read the full answerHow many sales channels does each plan include?
Standard connects 2 sales channels, Plus 5, Professional 15, and Enterprise is unlimited; your source-of-truth store is always free.
Read the full answerHow many team members can I add?
Standard includes 2 seats, Plus 10, Professional 25, and Enterprise is unlimited, with role-based access on every plan.
Read the full answerIs a card required for the free trial?
Yes, a card is taken up front so your sync never pauses at day 14, and cancelling before then costs nothing.
Read the full answerIs there a free trial?
Yes: every plan opens with a full 14-day trial, every feature of that tier unlocked from day one.
Read the full answerWhat exactly does the Standard plan include?
For $49/mo: 2 sales channels, 2 seats, unlimited orders and SKUs, real-time sync, simple mode, and 30-day history.
Read the full answerWhat unlocks on the Plus plan?
Plus adds the rules engine, custom team roles, and email alerts on top of Standard, with 5 channels and 10 seats.
Read the full answerWhat unlocks on the Professional plan?
Professional adds advanced analytics and webhook alert delivery, raises quotas to 15 channels and 25 seats, and keeps a year of sync history.
Read the full answerWhat happens if I hit my channel limit?
Connecting a channel beyond your quota is blocked with a clear upgrade prompt; nothing existing breaks or pauses.
Read the full answerWhat happens when my trial ends?
Nothing breaks: on day 14 your plan continues at its standard rate. Cancel any time before then and nothing is charged.
Read the full answerWhat is simple mode?
Three controls that cover most sellers: markup percentage, safety buffer, and low-stock threshold, live on every plan.
Read the full answerWhat payment methods do you accept?
Card payments, processed by Stripe; we never see or store your card number.
Read the full answerWhy is pricing flat instead of usage-based?
Because growth should not raise your software bill: orders and listings never meter; channels are the only axis.
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